- #DINNER THEATER FIRESIDE DINNER THEATER FORT ATKINSON DRIVERS#
- #DINNER THEATER FIRESIDE DINNER THEATER FORT ATKINSON FULL#
- #DINNER THEATER FIRESIDE DINNER THEATER FORT ATKINSON PROFESSIONAL#
BBB Business Profiles are subject to change at any time. Fireside Dinner Theatre 1131 Janesville Ave. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate.
#DINNER THEATER FIRESIDE DINNER THEATER FORT ATKINSON DRIVERS#
Offering a great customer experience was of paramount importance, but operational efficiency and accuracy with financial reporting were the contributing business drivers that necessitated finding a solution to this challenge.BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. In the case of The Fireside, which generates 20% of its revenue through the sale of gift cards, the seamless integration of this payment source for multiple point of sale systems was an absolute must. We have an excellent reputation when it comes to customer service, so limiting use of a gift card would be counter to how we operate as a business.” The fireside dinner theater is always an exceptional experience. “If a customer has a Fireside gift card, it would be hard to say that they can’t use it in our gift shop or restaurant. 1131 Janesville Ave Fort Atkinson WI 53538 (800) 477-9505. “Our gift cards, which our customers primarily buy through the AudienceView platform, can be used to purchase tickets, dinner and items at the boutique,” says Gilson. “Our restaurant and gift shop are standalone at times, but combined with our theater at other times.”Ī major challenge with operating three different POS systems is the redemption of gift cards that can be used universally throughout the entire complex. One of the Midwest's most popular entertainment destinations and Wisconsin's only Equity dinner theatre, The Fireside is a favorite destination for couples, families, and tour groups alike.
#DINNER THEATER FIRESIDE DINNER THEATER FORT ATKINSON PROFESSIONAL#
“The Fireside operates three different point of sale systems under one roof in order to meet the unique needs of each part of our business,” says Greg Gilson, Information Technology Manager. Browse the unique gift shops, enjoy award-winning cuisine and fabulous service, and top off the day or evening with one of the best professional theatre experiences around. The restaurant and gift shop, however, each use a different POS system. The platform serves as the theater’s point of sale (POS), both online and at the venue’s physical box office. They began using AudienceView Unlimited in 2006 to modernize their ticketing and CRM technology. The organization has evolved and grown considerably since it was founded, through physical expansion of their venue and by way of adopting new technology to help them carry on the tradition of family hospitality and excellence. Dining is required for all performances, but dining only reservations are offered when space is available.
In 1978, they transformed their popular restaurant into a true attraction with the addition of live, professional theatre-in-the-round.Īs far as dinner theatre goes, The Fireside is unique in that it has a separate dining area from their theater. The Fireside’s current complex is a far cry from its humble beginnings as an intimate restaurant with seating for 120 diners. Individual Show Tickets are available Online or through the Box Office.
#DINNER THEATER FIRESIDE DINNER THEATER FORT ATKINSON FULL#
The organization prides itself on offering its patrons a world full of color, flavor, laughter and fun. 2023 Season Shows The Fireside Dinner Theatre 2023 Season Season Tickets and Group Bookings for parties of 13 or more are available through our Box Office at 80. The Fireside’s philosophy is that people will come to where they’ve been invited and will return to where they’ve been made to feel welcome. The two acre entertainment complex, which sits comfortably between Milwaukee and Madison, offers award-winning fine dining in their restaurant, professional Broadway-quality theatre on their stage and speciality items in their charming gift shop. Since 1964, The Fireside Dinner Theatre in Fort Atkinson, Wisconsin has been the premiere entertainment destination in the Midwest.
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